Question 1

How do I make sure what would be finished product look like?

Accepted Answer

Our Design team will work on the digital mock-up (2D and 3D view) and we’ll share for approval before going in production. This will make all clear how the finished product look like.

Question 2

Which printing method you use?

Accepted Answer

We have cutting edge offset, digital and screen processes available and a competent staff to ensure that you get top quality printing products.

Question 3

What is your Standard Turnaround time?

Accepted Answer

Our standard turnaround time is 12-14 business days to print and ship the boxes after the final approval on artwork and 2-3 days for ground shipping.
Expedite service is also available which is 7-8 Business days to print and ship the boxes after the final approval on artwork and 1-2 days for Priority shipping (25% Rush charges applicable).

Question 4

What kind of stock and printing ink you use?

Accepted Answer

We use certified Stock and Soy ink for printing.(Terms and Condition Apply)

Question 5

Do you offer discount for bulk orders? How can I reduce my unit price?

Accepted Answer

Yes, you can get discounts for bulk custom box orders! While we provide a low minimum order starting at 100 boxes, pricing becomes more cost-efficient when you place a high-volume order. This means that the higher quantity of custom boxes you order, the lower your unit price will be. The price of each box will depend on the desired dimensions, your chosen material, style, the type of full color printing, and the amount of printing or coating that will go onto each custom product box.
New York Packaging Hub provides the most competitive prices when it comes to custom printed boxes. Have you found a better price elsewhere? Tell us and we’ll work to give you a better price.

Question 6

How can I talk to a Customer Service Agent?

Accepted Answer

You can contact a CSR via email, phone or chat based on your convenience. For us customer service is a priority, therefore we have minimal response time. Whether you want to discuss a product or need an update on your order we are available at your service 24/7.

Gold Stamping

Embossing

Holographic Foiling

Debossing

Spot Gloss UV

Combination

Raised Spot UV

Window Patch

Lamination

Anti-scratch Lamination

Soft Touch / Silk Lamination

Glossy Lamination

Mate Lamination

Aqueous Coating

UV Coating

Soft Touch Coating

Varnish

Water Based Ink

Soy / Vegetable Ink

Fluorescent Color Ink

Oil Base Ink

Water Based Ink

Soy / Vegetable Ink

Fluorescent Color Ink

Oil Base Ink

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